Product and order support
Frequently Asked Questions
01 What currency are your products priced in?
Use the currency selector at the bottom left of the page to choose your preferred currency.
02 Where can I track my shipment?
Your shipping notification email includes tracking information. You can also access it through your account on the website or in the Shop app.
03 What is your refund policy?
You can review the complete policy here: Refund Policy.
04 Where are your products made?
Our products are made in Canada with U.S. mil-spec materials.
05 Do you offer military and law enforcement discounts?
Yes. We offer 10% off to military and law-enforcement personnel. Email sales@borealdefence.com with a photo of your military or law-enforcement ID, or contact us from a registered agency email account.
